March 18, 2020
Dear Valued Customer,
As the uncertainty grows during these unprecedented times, we at Future Com are taking measures to ensure that our employees’ health is our top priority. In closely following the information coming from organizations like the Centers for Disease Control and Prevention, the World Health Organization, and our local Health and Human Services Commissions, we have decided to implement our Business Continuity Plan. For the safety and security of our own employees and their families we have adopted an at-home work model for the time being. Additionally, our employees are on a travel restriction until further notice.
However, we want to reassure you that your security is also of utmost importance to us. As a part of our Business Continuity Plan, we have taken numerous steps to ensure our customers receive the same level of service as when we are operating under normal circumstances. Additionally, our workforce is equipped with secure channels of business whether in our corporate office or at home, so you can rest assured your data is secure.
For our Managed Services customers, we will continue to operate and serve you without any disruption. For our Consulting Services customers, while we are on a limited travel restriction, we will do our best within current means to fulfill your services needs during this difficult time. In many circumstances, our Professional Services can be handled remotely, and will be serviced without delay. For those which require face to face engagement, we will reach out to you directly to discuss your options, or you can contact Ryan Keith directly at Ryan.Keith@fcltd.net or 817-510-1126.
As we all navigate this continuously evolving state of affairs in our professional and personal lives, know that Future Com is here to support you and make your respective transitions as easy as possible. We have a number of partners who deliver secure products designed to support remote workers, mobile security, WAN Optimization, and more. Additionally, many of our top technology partners are offering free services, licenses, and hardware discounts to aid companies in making a quick transition to remote-working models.
We will post status updates on our LinkedIn channel at https://www.linkedin.com/company/future-com.
Below are important contacts you are welcome to reach out to should you have any questions or concerns.
Director of Sales
CEO & President